Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Knox

Leah Knox

October 23, 2025

5  out of  5
rating by Leah Knox
"My Rep Ramel was amazing to work with professional, knowledgeable, and always quick to respond. He made the process super easy and helped me find the best coverage for my needs. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ramel provided you with exceptional service and helped you find the perfect coverage. Your recommendation means a lot to us!"
Profile photo of Felicia eoywhh

Felicia eoywhh

October 23, 2025

5  out of  5
rating by Felicia eoywhh
"Adriana has been terrific and taking care of my insurance policy with one of my vehicles. She has been patient and understanding.I couldn’t ask for a better person to have handled this situation. I give her five stars. An employee of the month if I could. I’ve been with this agency for quite some time. I am grateful that everyone has been kind and willing to help whenever I’ve called."
We responded:
"It’s fantastic to hear that Adriana provided you with excellent care and support with insuring your vehicle. Your kind words mean a lot, and we’re honored to have you as a valued client. We’ll be sure to pass along your praise to Adriana!"
Profile photo of Peggy

Peggy

October 23, 2025

5  out of  5
rating by Peggy
"Customer service was great."
We responded:
"We're glad to hear you had a great experience with our customer service!"
Profile photo of Aisel Smith

Aisel Smith

October 21, 2025

5  out of  5
rating by Aisel Smith
"Great experience looking for affordable insurance. And Adriana from State Farm saved me from my insurance shopping nightmare! She quoted me a great rate within 5 minutes! Thanks State Farm and Adriana!"
We responded:
"We're thrilled to hear that Adriana made your insurance search simple and stress free by finding you a great rate so quickly! Thank you for sharing your positive experience."
Profile photo of Tanikia Jones

Tanikia Jones

October 21, 2025

5  out of  5
rating by Tanikia Jones
"Great customer service!!"
We responded:
"We appreciate your kind words and are happy to hear you had a great experience with our team!"
Profile photo of Terrell Brown

Terrell Brown

October 21, 2025

5  out of  5
rating by Terrell Brown
"Adriana Did a wonderful job"
We responded:
"Thank you for the 5 stars! We're so pleased to hear that Adriana did a wonderful job assisting you!"
Profile photo of MARILYN ROACH

MARILYN ROACH

October 17, 2025

5  out of  5
rating by MARILYN ROACH
"Jordan Caldwell was very helpful, got me good rates, and is a true professional."
We responded:
"Thank you for the 5 stars! It’s wonderful to know Jordan was able to offer you competitive rates while delivering professional support. We appreciate your feedback!"
Profile photo of Emile Agenis

Emile Agenis

October 16, 2025

5  out of  5
rating by Emile Agenis
"Adriana was amazing"
We responded:
"Thank you for the 5 stars Emile! We’re glad Adriana was able to deliver such an amazing experience for you!"
Profile photo of Melody

Melody

October 15, 2025

5  out of  5
rating by Melody
"The experience signing up with my rep Jordan was smooth and informative! He answered all my questions. Thank you!"
We responded:
"Thank you for the 5 stars and sharing your positive experience! I’m glad Jordan could assist you smoothly and clearly. We appreciate your kind words!"
Profile photo of Bernice Trotz

Bernice Trotz

October 15, 2025

5  out of  5
rating by Bernice Trotz
"Ramel made my day with quotes that I received for my auto & renters insurancr..Great service from RAMEL !!"
We responded:
"Thank you Bernice for the 5 stars! We are proud Ramel could provide you with great service! Your satisfaction means a lot to us. Thanks for choosing us!"
Profile photo of Passionate Things

Passionate Things

October 15, 2025

5  out of  5
rating by Passionate Things
"Adriana is the best! She has been my go to since Cody left and I love it! Definitely enjoy speaking with this team!"
We responded:
"Thank you for the 5 stars and the positive feedback! We look forward to serving you!"
Profile photo of Tammy Shuler Culbertson

Tammy Shuler Culbertson

October 14, 2025

5  out of  5
rating by Tammy Shuler Culbertson
"Our experience thus far has been above excellent. Adriana was respectful, and delightful. We spent 2 days comparing quotes with other companies, but we just chose State Farm. Hurray! Bruce P."
We responded:
"Thank you, Bruce, for trusting us! We're delighted Adriana made your experience enjoyable and respectful. Welcome to our agency — we look forward to serving you!"
Profile photo of Aroldo Silva

Aroldo Silva

October 14, 2025

5  out of  5
rating by Aroldo Silva
"Great service. Very professional and helpful. Adriana is the best. Thank you"
We responded:
"Thank you for the wonderful feedback and the 5 stars! We appreciate you choosing us and look forward to continuing to help!"
Profile photo of Tyrese Williams

Tyrese Williams

October 13, 2025

5  out of  5
rating by Tyrese Williams
"Hey I love start farm they called me early to see about a quote that I had requested. She was really nice in helped me the whole time her name was Adriana. I really appreciate it because they are cheaper than most companies thanks again. 😎"
We responded:
"We’re so happy to hear that Adriana made the process easy and friendly for you! It’s great that we could offer you a competitive quote. Thanks for choosing our agency and for your kind words!"
Profile photo of Lenda

Lenda

October 8, 2025

5  out of  5
rating by Lenda
"Adriana was extremely patient and helpful with helping me switch from one company to State Farm. She informed me of all available discounts and applied them as well. She was overall AWESOME!!"
We responded:
"Thanks for sharing your experience! I am glad Adriana was able to help you find discounts that worked for you. We appreciate your kind words and look forward to serving you!"
Profile photo of Janesta Nairn

Janesta Nairn

October 3, 2025

5  out of  5
rating by Janesta Nairn
"Working with Ramel was one of the easiest and timeliest decisions I have made. It is hard to articulate just how phenomenal the interaction was, and better yet, how it made me and my husband feel-SAFE in my car & home. After being with my insurance company for over 7 years, it was time for me to add my novice driver, a 16-year-old! I expected the interaction to be professional but standard! I was WRONG! The interaction was professional, personalized, and purposeful, resulting in my monthly bill being lower than I was currently paying without my daughter. Ramel set the stakes high and I am so glad to be a part of the State Farm family."
We responded:
"Thank you Janesta for the positive feedback! We're thrilled your experience with Ramel was exceptional. Welcome to our agency! We look forward to serving you!"
Profile photo of Malick sallah

Malick sallah

September 30, 2025

5  out of  5
rating by Malick sallah
"excellent customer service from Adrian. She took great care of all my car insurance needs, was very polite, and took her time to provide me with a quote. It was a pleasure working with her, and I’m very happy with the quote I received."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Adrian provided you with attentive and polite service while addressing all your car insurance needs. It's great to know you’re happy with the quote, and we look forward to assisting you again in the future."
Profile photo of Ayah Mateen

Ayah Mateen

September 27, 2025

5  out of  5
rating by Ayah Mateen
"My agent was Ramel and I was buying my first car. He walked me thru discounts, sent me multiple quotes with different add ons and bundles so I could compare them. I was getting spammed with a lot of agents but Ramel only called me the times I said I would be available for a call back."
We responded:
"Thank you Ayah for sharing your experience! We're thrilled to hear that Ramel provided clear guidance and respected your time throughout the car-buying process. Your satisfaction is our priority, and we appreciate your kind words about his professionalism and support."
Profile photo of Brooklyn Etzel

Brooklyn Etzel

September 23, 2025

5  out of  5
rating by Brooklyn Etzel
"Rachel is the best! My husband and I can rely on her for help with any of our questions. This office seems to have great morals and leave us with peace of mind."
We responded:
"Thank you Brooklyn for your kind words about Rachel and our office. We're glad you and your husband feel supported and confident with our team, as providing peace of mind is our top priority."
Profile photo of Rashawda Adderly

Rashawda Adderly

September 12, 2025

5  out of  5
rating by Rashawda Adderly
"I thought I came to a dead end when I was looking for affordable auto insurance. Until I called State Farm and spoke to Ramel , he got me the best quote. He I couldn’t thank him enough. 10/10 highly recommend."
We responded:
"Thank you for your wonderful recommendation! We're thrilled that Ramel was able to find you an affordable auto insurance quote and provide exceptional service. Your satisfaction means a lot to us, and we look forward to continuing to assist you."
Profile photo of David Hartin

David Hartin

September 12, 2025

5  out of  5
rating by David Hartin
"My dealings with Ramel in Jonathan Phillips’ office have been extremely satisfying. The premium on my existing policy with another company was going sky high, and while I was shopping for insurance online I somehow got connected to Ramel, who got me a quote on comparable coverage at a significant savings. Ramel has been highly responsive, and I hope to do business with him for a long time."
We responded:
"Thank you for sharing your positive experience with Ramel and our office. We’re thrilled to hear he was able to provide you with comparable coverage at a significant savings while delivering excellent customer service. We look forward to continuing to assist you with your insurance needs for many years to come."
Profile photo of karan brayton

karan brayton

September 11, 2025

5  out of  5
rating by karan brayton
"Handled my truck insurance quickly and efficiently. I was very pleased with the way the agent helped me to be able to get full coverage on my vehicle and a wonderful rate that I can afford"
We responded:
"Thank you for the 5 stars!"
Profile photo of Donnell Weston

Donnell Weston

September 11, 2025

5  out of  5
rating by Donnell Weston
"Today I had the pleasure of switching to Statefarm. I was a bit skeptical but my agent Ramel made me feel welcomed and that made the whole process a lot easier."
We responded:
"Thank you for choosing State Farm and sharing your experience. We’re happy to hear that Ramel made you feel welcomed and helped ease your transition. We look forward to providing you with excellent service moving forward!"
Profile photo of Lataylia Ford

Lataylia Ford

September 5, 2025

5  out of  5
rating by Lataylia Ford
"I just want to take a moment to share my experience working with Ramel as my insurance agent. From start to finish, he made the whole process smooth and stress-free. He was patient, professional, and really took the time to explain everything in a way that was easy for me to understand. Anytime I had a question, he was quick to respond and always made sure I felt comfortable with my decisions. It’s rare to come across someone who truly cares about their clients the way Ramel does. I’m very grateful for his excellent customer service and highly recommend him to anyone looking for an insurance agent who goes above and beyond."
We responded:
"Thank you so much for your kind words and thoughtful feedback about your experience with Ramel. We’re delighted to hear that he provided clear communication, responsiveness, and genuine care throughout the process. Your recommendation means a lot to us, and we’re proud to have Ramel as part of our team dedicated to exceptional service."
Profile photo of Sunshine Rain

Sunshine Rain

September 4, 2025

5  out of  5
rating by Sunshine Rain
"I had great customer service from Mr. Jordan and he took very good care of all my needs for my car insurance. He was very polite and took his time getting a quote for me. It was a pleasure dealing with him and my quote was a great one. Thanks for all your help with my auto insurance needs."
We responded:
"Thank you for sharing your positive experience with Mr. Jordan. We’re glad to hear he provided attentive and polite service while helping you find a great auto insurance quote. We appreciate your kind words and look forward to assisting you with your insurance needs in the future."